Refund Policy

Return & Exchange Policy — Dirty Barn Kat

At Dirty Barn Kat, we take pride in the quality of every piece we print and ship. Because of this, all sales are final except in cases of printing defects or product quality issues.

What Qualifies for a Return or Exchange

• Misprinted, smudged, cracked, or peeling designs

• Fabric defects (holes, tears, stitching issues) present upon arrival

• Wrong item or size shipped due to our error

What Does Not Qualify

• Buyer's remorse or change of mind

• Incorrect size ordered by the customer

• Normal wear and tear after washing/use

• Items damaged after receipt (not defective on arrival)

How to Report a Defect

1. Contact us within 30 days of delivery email: dirtybarnkat@gmail.com.

2. Include your order number and a clear photo showing the damage or defect.

3. Our team will review and respond within 48 hours.

Resolution
Verified defects are handled immediately with your choice of:

• A free replacement, or

• A full refund to your original payment method

You do not need to ship the defective item back — a photo showing the issue is all we need to process your replacement or refund.

Non-Returnable Items
Sale items, custom/personalized orders, and gift cards are final sale and not eligible for return, except in cases of defect as outlined above.